Hello everyone, welcome to PerfumeStore.my. My name is Robin and I am the Founder of PerfumeStore.sg, PerfumeStore.my and PerfumeStore.ph. In 2012, I quit my job and focused full time in reaching out to more people who will benefit from our service. Many friends then asked me this question: “why do you want to start your own business even though you are holding a prospective and good paying job in a bank?” My reply was: “I love what I am doing because I loved interacting with my customers and I feel their joy when they received the products that they have purchased. I feel that my team’s efforts are appreciated and worthwhile. That keeps me going!”
We know the frustrations when some shops have to “over-price” a product just to pay for its rental, while some would profit maximize and try to rip you off as much as they could. On the other hand, some shops may sell a product way below the cost price, and they are most likely than not, inferior. Many a time, a product that you like may have to give way to another new product on the shelf. It is definitely annoying to know that the product is no longer there for you and I’m sure most of us have the same experience! We are here with a solution ;).
Being an online shopaholic myself, and knowing the benefits online shopping brings to consumers, I have a dream to consolidate all beauty products in the world on the internet platform so that everyone gets to enjoy the same range of products at the same fair price. Without overheads and rental burden, we do not need to price our products higher to cover these costs, hence keeping our prices at the lowest possible. With a large network of suppliers, we are able to bring a wide range of products to you. With the help of the internet, we aim to reach out to as many people in the world as possible. With our volume, we hope to pass the savings to all our customers by providing free shipping to the whole world.
p.s although we are still working very hard on this, we believe our efforts will be appreciated and YOU can help us achieve this one day.
Apart from the above, we believe in providing top notch services to all our customers and in order to do this, we have to take good care of our stake-holders. In our organization, all our staff are our friends. Our company and staff value honesty, integrity, continual self-improvement and mutual respect. We aim to provide the best service quality to all our customers with the guide of our 3 core values. Authenticity Guaranteed, Delivery Guaranteed and Product Guaranteed.
First of all, we want our customers to be confident in our products. Putting ourselves in our customers’ shoes, we would want to receive authentic products regardless of how much we have paid online. Hence, we ensure that all our products are verified authentic and fresh before we dispatch them to you.
Like every shopper, we would want to receive our orders as quickly as possible after making payment. At PerfumeStore.sg, we understand the value of time and hence, we ensure that all deliveries are carried out safely, efficiently and promptly to your doorstep. We dispatch all orders within 1 working day and have them tracked and accounted for.
Our products include our website and merchandises available in our shop. At PerfumeStore.sg, we want to provide you with a shopping experience that is EASY and FUN. All our pages are designed for easy navigation. Lastly, we ensure that all our merchandises are in their best conditions before we dispatch them. All our products are wrapped securely to ensure minimal damages.